Help & support
Something not working, or a question? Email support@edisoncompanion.com. It is a one-person project, so replies can take a few days.
Common questions
Prices are empty
Prices are not built into the app; you download them once. Open Settings → Prices & Pictures and tap Update prices. It downloads about 17 MB, so use Wi-Fi if you can.
Some prices say “cheapest of 3” or show “~”
Cardmarket sometimes lists several versions of the same printing (alternate art or reprint editions) and the app cannot tell which one you mean, so it shows the cheapest and labels it. A “~” means it is the cheapest price for the card, not for that exact printing.
Screenshot import missed cards or got some wrong
Check the “Needs your help” list and pick the right card for each one; the app remembers your corrections. Tap a card in the results that looks wrong to send it back for review. For best results, crop the screenshot so it includes the whole Main Deck, from the top row of cards to the bottom of the Extra Deck.
I got a new phone. How do I move my data?
On the old phone, open Settings → Backup & Restore and export a backup. Send the file to yourself (email or cloud storage), then open Backup & Restore on the new phone and import it.
The screenshot picker shows the wrong photos
The app opens your phone’s own photo picker. Pick the screenshot from Recent or from the Screenshots album.
Is there an iPhone version?
Not yet. It is planned after the Android release.
Reporting a problem
The more detail, the faster it can be fixed. Please include:
- Your phone model and Android version.
- The app version (Settings → About).
- What you did and what you expected to happen.
- For a screenshot import problem: in Settings → Screenshot import, choose Share diagnostics log and Share last analyzed image straight after the import, and attach both. They stay on your phone unless you send them.
Your collection and decks are never sent to us unless you attach a backup yourself.